The consultant is using the implementation plan to assist the telecom suppliers in the process of the TL9000 quality management system. The full consultation plan is designed for the early stage of the enterprise certification TL9000. We adjust the implementation plan to ensure that the customer is fully prepared for certification according to the customer's needs.
The implementation plan includes:
• gap analysis - the selection of managers' representatives
• TL9000 summary of the implementation procedure documents
• writing quality manuals and assisting internal audits
• writing procedural documents and helping to implement corrective measures
• liaison registration agency. Pre assessment
It may take two years for the enterprise to compile its own documents. However, with the implementation of the implementation plan, the preparation of documents can save 80% of the time. The implementation plan includes:
• gap analysis, NNA compares the current quality management system of Telecom suppliers with the TL9000 standard, confirms the non conformance and puts forward the measures to meet the standard.
• the outline of TL9000, the quality management system and the certification requirements.
Create a quality manual and establish documents for the guidelines, procedures, requirements, objectives and structures of the quality management system.
The methods, strategies and principles for the preparation of procedural documents and the implementation of the quality management system.
• liaison certification bodies, third party certification bodies with accredited quality management system qualification to implement TL9000 certification.
The selection of management representatives -- assisting the selection of management representatives, implementing the daily quality management system, and liaising with the certification bodies and the company's management.
• implementation of the procedural documents - to ensure that the quality management system meets the TL9000 standards.
• help carry out internal audits and supervise the implementation of the quality management system to meet the TL9000 standards.
Assist in the implementation of corrective measures, non conformance in internal audit, and redress according to the requirements of the quality management system.
Pre evaluation of the implementation of the quality management system to prepare for the certification audit.
TL9000 continuous improvement maintenance plan
Once the TL9000 certification is obtained, the quality management system must be maintained. The sustained improvement maintenance program can be implemented in the most efficient and cost saving way according to the customer's needs.
The continuing improvement plan of the end includes:
Internal audit - an important component of the balance mechanism of the quality management system. The main nonconformance is found in the internal audit to prevent the withdrawal of certification in the next supervision and audit. The company has two professional, effective and fair internal audits to your company a year.
After the supervision and audit, the corrective measures are implemented to correct the non conformance.
To summarize the preventive measures from the internal audit report and improve the work.
• review management and make decisions to improve efficiency.
The continuous improvement maintenance program can avoid customer maintenance of the plan, and more economic than the maintenance of the quality management system of the customer itself. In addition, we have simplified the management review and improved the certification process to make your company concentrate on a comprehensive improvement at a convenient speed.